Customized Approach

Here at PCA Rx, we take pride in doing more for our clients. Our customized clinical approach is the difference that sets our benefit designs apart. PCA Rx looks at medication duplication, therapy management, Prior Authorizations and hundreds of other audits on every claim prior to the prescription being dispensed. We defend every fill before we bill.


Concierge Service

We pride ourselves in quick response time. We value your time and our highly trained customer care advocates will strive for first call resolution. PCA Rx can assist you with benefit understanding, formulary knowledge or coupon management. Patients are provided with our direct contact information so that we can be reached quickly, because we designed our team knowing patients will only call when they are in need. Our goal is to be a concierge service to our patients. We are their subject matter experts for pharmacy.

A female customer service agent on a desktop computer in a video call with a customer
A team of people putting together large puzzle pieces

Benefit Design

For our employers, we are their Benefit Design team. We work directly with them to provide expert analysis on plan design, copay, deductible, exclusion, and formulary management. We provide a complete customized program to fit our employer’s needs. With the growing costs of health care, we understand that the end goal is to ensure patient health, while also reducing costs. We work closely with clients to make certain we are all on track to meet this objective. We are the support structure to our employer and to the patient to make sure their benefits meet their needs.


Other PCA Rx Services

Pharmacy Benefit Manager

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Patient Services

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Data Solutions

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